FAQs
EyeQ Services
What is EyeQ?
EyeQ is a software-as-a-service platform that provides managed services for searching
and acquiring imagery, managing your spatial information and enabling collaborative
access across the enterprise. EyeQ combines imagery products with on-demand tools
for managing your geospatial information and project-based collaboration.
What software packages work with EyeQ?
EyeQ provides a Web Map Service (WMS) URL that enables users to integrate their
EyeQ data into any Open Geospatial Consortium (OGC) compliant software. The EyeQ
Portal provides direct links to send WMS imagery to ArcGIS (v 9.0 and later) and
KML imagery to Google Earth. The “WMS Export” function allows users to stream their
data to other OGC-compliant software. For a full list of compliant software, please
visit
http://www.opengeospatial.org/resource/products/compliant.
What version of WMS/WCS does EyeQ support?
EyeQ supports WMS version 1.1.1 and WCS version 1.0 and 1.1.
What projections and datums does EyeQ support?
Products input into EyeQ are built in Geographic WGS84 projection and datum. The
EyeQ service supports UTM, Geographic (Lat/Long) and State Plane for projections.
Datums supported include WGS84, NAD83 and NAD27.
What are the specifications for ingesting customer-supplied data?
Customer-supplied data must be in either GeoTiff or NITF format. Projection and
datum information should follow the supported formats outlined above. The EyeQ system
can display certain fields of metadata, including source vehicle, elevation angle,
collection date and ground sample distance. GeoEye will work with the customer during
the ingestion if the customer possesses data in formats other than those listed.
How do I integrate EyeQ services into my existing portal?
At this time, EyeQ services are available only in the EyeQ Portal. Application Programming
Interfaces and Software Development Kits will be released in the near future.
When I export imagery to ArcGIS, it prompts me for a username and password.
Where do I find this information?
As part of EyeQ’s secure web environment, users will need to provide EyeQ credentials
when importing data into any Commercial off-the-shelf (COTS) software. If you do
not have credential information, please contact the appropriate representative within
your company.
How long does it take for imagery I’ve ordered to appear in EyeQ?
All imagery orders enter GeoEye’s standard process for collection (if applicable)
and production. Production times vary based on the size of the area ordered and
volume of orders in the queue at the time. The process of ingesting into EyeQ adds
a minimal amount of time to the entire process, and is based on current volumes
within the ingest system. Ingest time is measured in a matter of minutes or hours,
as opposed to days.
EyeQ Portal
What are the minimum system requirements to run EyeQ?
EyeQ is an Internet-browser based portal, and supports Internet Explorer version
6 (or higher) and Mozilla Firefox version 3.0 (or higher). System requirements must
be sufficient to run the supported Internet browsers.
How do I add imagery to EyeQ?
Base imagery will be determined upon contract signing with agreement between your
company and GeoEye. Additional imagery may be added to an EyeQ account during the
contract term, through the GeoEye archive or by requesting a new collection. Please
complete a GeoEye Order form, which must include your EyeQ account name and relevant
subscription information.
Can I browse the GeoEye archive from within EyeQ?
EyeQ does not currently support integration with the GeoFuse™ Archive Search
Tool. Integration will occur in the near future.